By accessing or using the products, services, or website provided by Hejian Shige Glass Products Co., Ltd. (hereinafter referred to as “the Company”), you acknowledge that you have read, understood, and agreed to comply with all terms and conditions stated in this Policy, as well as relevant national laws and regulations. If you do not agree to any part of these terms, please refrain from using the Company’s products or services. Your continued use of the Company’s products or services will be deemed as your acceptance of any subsequent revisions to this Policy.
All glass products provided by the Company adhere to national quality standards and industry technical requirements, undergoing strict quality inspection before leaving the factory to ensure product safety and performance. The Company guarantees that the products meet the specifications and parameters agreed upon in the transaction contract, and provides corresponding quality certificates and inspection reports as needed. For product quality issues caused by manufacturing defects, the Company will handle them in accordance with the after-sales service commitments specified in the contract; any damage resulting from improper use, transportation, or storage by the customer shall not be covered by the quality guarantee.
Customers shall confirm product details (including specifications, quantity, delivery requirements, etc.) when placing an order, and the order shall take effect upon mutual confirmation by both parties. Payment terms shall be implemented in accordance with the agreement in the transaction contract, and the customer shall pay the corresponding amount within the specified time limit; the Company reserves the right to suspend or cancel the order if payment is delayed without reasonable cause. The Company accepts payment methods such as bank transfer, online payment, and letter of credit, and will issue legal invoices in accordance with the actual transaction amount after receiving the payment.
The Company will arrange delivery in accordance with the time and logistics method agreed in the contract, and shall inform the customer of the logistics information and tracking number in a timely manner after shipment. The risk of product damage or loss during transportation shall be borne by the logistics party designated in the contract; the Company will assist the customer in coordinating with the logistics party for claims settlement if necessary. The customer shall inspect the goods upon receipt, and if there is any discrepancy in quantity or obvious damage, they shall notify the Company in writing within 3 working days and provide relevant evidence for verification and handling.
The Company shall collect, use, and store your personal information (including but not limited to name, contact information, address, transaction records) in accordance with relevant privacy protection laws and regulations. The collected information is only used to fulfill transaction commitments, provide after-sales services, and improve product quality, and will not be disclosed to any third party without your explicit consent, except as required by law or judicial order. The Company has adopted reasonable technical and management measures to protect the security of your information, preventing leakage, tampering, or loss.
All intellectual property rights related to the Company’s products, technologies, trademarks, logos, website content, and design schemes belong to the Company or relevant authorized parties. Without the Company’s prior written permission, you shall not copy, reproduce, modify, distribute, or use the above intellectual property rights for commercial purposes. Any unauthorized use of the Company’s intellectual property rights shall constitute an infringement, and the Company reserves the right to pursue legal liability.
The Company shall only be liable for direct losses caused by intentional misconduct or gross negligence in the performance of contractual obligations, and shall not be liable for indirect losses such as loss of profits, business interruption, or data loss incurred by the customer. The Company shall not be held responsible for failure to perform contractual obligations due to force majeure (including but not limited to natural disasters, wars, policy adjustments, etc.) or unforeseeable factors beyond its reasonable control, but shall promptly notify the customer and take necessary mitigation measures.
The Company may revise this Policy in accordance with changes in national laws and regulations or adjustments to business needs. Any revisions will be posted on the Company’s official website or notified to customers through relevant channels, and will take effect on the date of publication. The revised Policy will apply to all subsequent uses of the Company’s products and services by customers, and customers are advised to regularly check for updates to the Policy.
Disputes arising from the performance of this Policy or related transactions shall first be resolved through friendly negotiation between both parties. If negotiation fails, either party may file a lawsuit with the people’s court having jurisdiction over the Company’s registered place. During the dispute resolution process, the valid terms of this Policy shall continue to be performed except for the disputed part.
