This Privacy Policy (hereinafter referred to as “the Policy”) regulates how Hejian Shige Glass Products Co., Ltd. (hereinafter referred to as “the Company”) collects, uses, stores, and protects personal information provided by customers, partners, website visitors, and other relevant individuals (hereinafter referred to as “you”). It applies to all scenarios involving personal information interaction, including but not limited to product transactions, service consultations, website visits, and after-sales support. By providing personal information to the Company or using its products and services, you acknowledge that you have read, understood, and agreed to the terms of this Policy.
The Company only collects necessary personal information to fulfill business purposes, including basic contact information (such as name, phone number, email address, and postal address) provided during transactions or consultations, transaction-related information (such as order details, payment records, and delivery addresses), and website visit information (such as browsing history and device information collected through legitimate cookies). The Company will not collect irrelevant personal information without your consent, nor will it request sensitive personal information beyond reasonable business needs.
Collected personal information is solely used for specified legitimate purposes: fulfilling transaction commitments (such as order processing, delivery arrangement, and payment confirmation), providing after-sales services (such as product maintenance consultation and quality issue handling), improving product and service quality (such as analyzing user needs to optimize glass product solutions), and sending important notifications (such as policy updates and transaction reminders). The Company will not use your personal information for other purposes without your prior explicit consent.
The Company strictly protects the confidentiality of your personal information and will not disclose, sell, rent, or transfer it to any third party without your permission. Exceptions apply only when required by laws, administrative regulations, or judicial orders, or when it is necessary to protect the legitimate rights and interests of the Company, you, or a third party (such as responding to public safety emergencies). For third-party service providers (such as logistics companies and payment institutions) that assist in fulfilling business, the Company will sign confidentiality agreements and supervise them to ensure compliance with privacy protection requirements.
The Company adopts a combination of technical and management measures to safeguard personal information security. Technical measures include data encryption, access control, and security monitoring to prevent information leakage, tampering, or loss; management measures include restricting employee access permissions, conducting privacy protection training, and establishing information security accountability systems. The Company regularly inspects and optimizes security measures to adapt to technological developments and potential risks, but it shall not be held liable for unavoidable information security incidents caused by force majeure or third-party malicious attacks.
You have the right to inquire about, access, correct, or request deletion of your personal information held by the Company. To exercise these rights, you may contact the Company through designated channels and provide valid identification for verification. The Company will respond to your request within a reasonable time frame and handle it in accordance with relevant laws and regulations. You may also adjust browser settings to refuse cookies or other tracking technologies, but this may affect the normal use of some website functions.
The Company’s website or service platforms may contain links to third-party websites or services (such as social media sharing buttons and logistics tracking links). This Policy does not apply to the privacy practices of these third parties, and the Company is not responsible for their information collection, use, or protection behaviors. We recommend that you carefully read the privacy policies of third parties before accessing their services to protect your personal information security.
The Company may revise this Policy in response to changes in national data protection laws and regulations or adjustments to business operations. Revised content will be posted on the Company’s official website or notified to you through email, SMS, or other appropriate channels, and will take effect on the announced date. We encourage you to regularly check the latest version of the Policy; your continued use of the Company’s products and services after the update will be deemed acceptance of the revised Policy.
